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Privacy policy

Privacy Policy

This policy describes how SEAGULL, Changshu Seagull Crane & Hoist Machinery Co., Ltd., handles information you provide for product quotes, distribution or integration discussions, and product information or support.

Information You Provide

When you contact us, you may provide your name, company, email address, phone number, country or region, and product or model details. Your message may also include application requirements and related business information.

Provide only the information relevant to your inquiry. Contact us before sending sensitive personal information or confidential technical material that needs a separate handling arrangement.

How We Use Inquiry Information

We use the information to understand your request, communicate about products or configurations, prepare a response, and manage related business discussions. We may also keep the correspondence needed to follow up on the request and maintain relevant business records.

Access and Sharing

Access to inquiry information is limited to people who need it to handle the request and related business tasks. Where a service provider is needed to support communication or handling of the inquiry, we share information relevant to that task.

Information may also be disclosed where required by applicable law or necessary to address a legal request. The information shared depends on the request and the applicable requirements.

Retaining Information

We retain inquiry information for as long as needed to address the request, manage the related business relationship, and meet applicable recordkeeping requirements. Retention depends on the nature of the communication and any resulting transaction.

Your Choices and Requests

You can choose which optional details to provide. An email address and a description of the request help us respond; leaving out relevant product or application details may limit the response we can prepare.

Contact info@seagullhoist.com to ask about information you have provided or request a correction. Where applicable law gives you additional rights, you may also use this address to make a request. We may need information to identify the relevant correspondence and confirm that the request relates to you.

Changes and Contact

Changes to this policy will be described on this page. For questions about inquiry information or this policy, contact info@seagullhoist.com or use our Contact page.

SEAGULL contact addresses:

A1706, No. 60, Linping Road, Hongkou District, Shanghai City, China.

Xupu, Xingang Town, Changshu, Jiangsu, China.